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Staff Files Pro 5.0
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StaffTracker has been designed so that it can be used alone or integrated with many different access control methods, these methods are easy-to-use and can make the monitoring of staff attendance quicker, hence saving vital management time, rapidly reducing administration costs and giving your business a more competitive edge. Tracker is an easy way to monitor staff movements and hours. Tracker works independent to any pre-set shift patterns, yet
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staff names, phone numbers, roles, departments and cell/mobile number * Search it by name or department * View it on any (permitted) computer in a web browser * Anyone (with permission) can update it * Print out a phone directory as a list * Export the phone numbers to other programs The In Out Board * Replaces the whiteboard where staff mark themselves In or Out of the building * Staff can quickly update the board from any computer * Staff can leave
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staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart
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Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.
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staff hours, the software features tools for quality assurance monitoring and reporting, and works perfectly with home or remote based staff. FlexiServer is the modern replacement for a staff hours book or time card. Benefits: ~ Saves employees the chore of needing to fill out hours in their hours books every day. ~ No more chasing staff for them to submit their hours. Bookkeeping has 24/7 immediate access to casual staff hours. ~ Improves the way
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staff can determine at a glance whether an associate is in or out, at lunch, on vacation, etc. IMPROVE STAFF COMMUNICATIONS OfficeStatus puts user status, availability, and contact information at the fingertips of every staff member. An integrated messaging system allows for the exchange of notes between users. Powerful Status Watches inform users when others return to (or leave) the office. IMPROVE CUSTOMER SERVICE No more clients waiting on hold
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